Skip to content

Privacy Policy

This Privacy Policy explains how we collect, use, and protect information submitted through our website, quote forms, contact forms, phone calls, text messages, and related communication channels.

Consent

By using our website or submitting information through our forms, you agree to this Privacy Policy.

The personal information you are asked to provide, and the reason we ask for it, will be made clear at the time we request it.

If you contact us directly, we may receive information such as your name, email address, phone number, the contents of your message, and any other information you choose to provide.

When you submit a quote request, we may collect details such as your pickup location, delivery location, vehicle year, make, model, shipping timeline, and transport preferences.

We may also collect basic website usage information, including IP address, browser type, device information, pages visited, date and time of visit, and referring pages.

How We Use Your Information

We use the information we collect to:

Provide vehicle shipping quotes
Respond to quote requests and customer questions
Communicate with you about pickup, delivery, scheduling, and transport details
Help coordinate vehicle shipping services
Improve our website, services, and customer experience
Send service-related updates
Maintain business records and support website security

Mobile Information and Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with any third parties, except as needed to:

Provide communication services
Comply with legal requirements
Operate our business systems

You may opt out of text messages at any time by replying STOP. Message and data rates may apply.

How We Share Information

We do not sell your personal information.

We may share information only when needed to provide our services or operate our business, including with:

Vehicle transport carriers
Dispatch partners
Website service providers
Communication platforms such as RingCentral
Legal authorities when required by law

Service providers are expected to use your information only to provide services to Auto Haul Direct or fulfill your request.

Cookies and Log Files

Auto Haul Direct may use cookies, log files, and similar technologies to understand website activity, improve performance, and enhance user experience.

Log file information may include IP address, browser type, internet service provider, date and time stamp, referring and exit pages, and number of clicks. This information is used for website analytics and is not intended to identify individual visitors.

Data Security

We take reasonable steps to protect the information you provide from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure.

Your Privacy Choices

You may contact us to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Update your communication preferences
Opt out of certain communications

California users may have rights to request details about personal information collected, request deletion, and request that personal information not be sold. Auto Haul Direct does not sell personal information.

Children’s Privacy

Auto Haul Direct does not knowingly collect personal information from children under 13. If you believe a child has provided information through our website, please contact us so we can remove it.

Updates to This Policy

Auto Haul Direct may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, your information, or your communication preferences, please contact Auto Haul Direct through the contact information info@autohauldirect.com