Effective Date: May 14, 2026
AutoHaul Direct (“AutoHaul Direct”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information collected through our website located at https://autohauldirect.com/.
By using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information from you when you:
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Request a shipping quote
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Submit a contact form
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Place an order
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Subscribe to communications
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Contact customer support
The information we may collect includes:
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Full name
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Email address
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Phone number
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Pickup and delivery addresses
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Vehicle information
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Billing and payment information
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IP address and browser information
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Any other information voluntarily submitted by you
You may also browse our website anonymously.
How We Use Your Information
The information we collect may be used to:
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Provide vehicle shipping quotes
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Process orders and transactions
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Coordinate vehicle transportation services
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Send shipping updates and notifications
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Respond to customer service requests
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Improve our website and services
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Send promotional communications when permitted by law
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Maintain internal business records
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Comply with legal obligations
SMS consent is not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
SMS Communications
By providing your phone number and opting in, you consent to receive SMS text messages from AutoHaul Direct related to:
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Shipping quotes
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Dispatch notifications
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Order updates
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Delivery alerts
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Customer support communications
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Account notifications
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, reply STOP to any text message.
For assistance, reply HELP or contact us at https://autohauldirect.com/.
Information Sharing
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers only as necessary to:
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Process payments
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Coordinate transportation services
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Provide customer support
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Operate our website and systems
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Comply with legal obligations
These third parties are required to keep your information confidential and use it only for authorized purposes.
SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us:
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Understand website traffic and usage
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Improve website functionality
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Remember user preferences
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Enhance customer experience
You can choose to disable cookies through your browser settings; however, some website features may not function properly.
Website Security
We implement a variety of security measures to maintain the safety of your personal information.
These measures include:
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SSL (Secure Socket Layer) encryption
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Secure hosting environments
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Firewall and malware protection
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PCI-compliant payment processing
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Restricted access to sensitive information
All payment information is transmitted securely through encrypted payment gateways and is not stored on our servers after transactions are completed.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those external websites.
Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your jurisdiction, you may have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Opt out of marketing communications
To make a request, contact us using the information below.
Washington Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to comply with applicable privacy laws and regulations. We do not distribute your personal information to outside parties without your consent except as necessary to provide requested services.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us at:
AutoHaul Direct
Website: https://autohauldirect.com/